Our goal is to exceed the expectations of our customers every day.
GoGrid's leadership team includes infrastructure and software veterans as well as cloud pioneers, serial entrepreneurs, and industry thought leaders. Their experience and insights enable GoGrid to deliver on our customer success promise.
Founder, Chairman, & CEO
John is an Internet infrastructure pioneer, with nearly 20 years' experience as a CEO building and running successful Internet infrastructure services. John founded InReach Internet in 1995, which was the largest profitable Internet Service Provider (ISP) in the Western United States at the time of its sale in 1999. As the founder of ServePath in 2001, he drove the early growth of the dedicated server hosting market by introducing multiple firsts, including the first multiprocessor servers and the first hosted load-balanced server networks. John launched GoGrid in March 2008 as the world's first full-featured on-demand cloud infrastructure service. John has a Bachelor of Science in Civil Engineering and a Kennedy Award in Business from UC Berkeley.
Chief Operating Officer
Mark brings more than 25 years of repeated success in rapid product innovation combined with intensive operational rigor to his role as COO at GoGrid. Since 2010, Mark has served as GoGrid's CIO & EVP Technology, responsible for R&D, Technical Operations, Customer Service, and IT. Previously, he was CIO & Global VP Technology for Blackhawk Network, with responsibility for driving the technology platform strategy and global network operations for this prepaid and gift card payments processing leader. Mark has also held CIO and VP leadership positions at several startups, including Xign Corporation, a leader in SaaS-based supply chain automation and receivables factoring (acquired by JPMorgan Chase) as well as Netscape Communications (including executive positions at AOL and Time Warner resulting from those acquisitions). As the VP Engineering & Operations at Netscape, Mark delivered a series of first-ever online services, including MyNetscape, Netcenter, and the Netscape General Store. Mark began his career with more than a decade of large-scale, multi-year systems development initiatives at Andersen Consulting (now Accenture). He has a Bachelor of Science in Computer Science from Purdue University.
Chief Revenue Officer & EVP Sales & Marketing
As Chief Revenue Officer and EVP Sales & Marketing, Robert has global responsibility for executing GoGrid’s Sales, Product, and Marketing strategies. He has more than 20 years’ experience building successful sales and marketing strategies for startups and Fortune 500 companies alike. Before joining GoGrid, he was CMO at SDL Tridion, where he crafted and executed global product launches, integrated marketing campaigns, and thought-leadership initiatives in the emerging Customer Experience Management category. Previously, Robert was VP Marketing at Clickability, a category-leading, cloud-based web content management provider (acquired by Limelight Networks). Robert has also held executive product and marketing positions at Wind River (acquired by Intel), Ofoto (acquired by Kodak), and ZDNet (acquired by CBS Interactive), and served as head of programming for AOL. He was a founding team member of GNN, the world’s first commercial website, and is a recognized speaker and writer on digital strategies, brand building, social networking, and emerging cloud-based technologies.
Chief Technology Officer & SVP Engineering
With more than 25 years' experience designing and delivering hardware and software products, Internet services, and software-as-a-service (SaaS) solutions, Heather brings strong technical expertise and a history of delivering innovative products to her role as CTO and SVP of Engineering at GoGrid. Heather has in-depth experience developing for multitenant SaaS/cloud platforms, eCommerce platforms, music/media Internet services (DRM, streaming), and highly scalable, fault-tolerant solutions. Prior to joining GoGrid, Heather was VP of Engineering at Mashery, VP of Engineering & Support at MarketLive, and Sr. Technical Director at Netscape/AOL.
SVP Global Operations
Bobby has been working in the high-tech and Internet arenas since 1996, when he realized that being involved with leading-edge technology was his calling. He worked for startups such as North Point Communications and Google as well as larger tech companies such as SBC (now AT&T) and Nortel Networks before joining ServePath (GoGrid's founding company) in 2005. Bobby's experience in helping companies run efficiently while still being able to scale properly allows him to excel at GoGrid, where he runs multiple 24x7 departments that require and maintain 100% uptime.